Terms and Conditions
1 Application of Terms
- These Terms govern our supply of Goods and Services to you (including supplies on a cash basis), together with the Website terms of use.
- If you wish to negotiate these Terms with us then you should respond to this document, marking up these Terms and drawing those changes to our attention and obtain our agreement in writing.
- It is not our practice to otherwise review terms and conditions on documents that you issue to us.
- Unless we otherwise agree in writing, we do not accept, and will not be bound by, any terms or conditions included in, attached to, or referenced in, any other document you give to us like a purchase order.
2 Formation of contract
- We are not obliged to supply any Goods or provide Services until after a contract for supply is formed.
- A contract for supply is formed, and you have accepted these Terms, when:
- you have placed an Order with us; and
- we have received any deposit we have required from you in respect of the Order before progressing it; and
either we have:
- accepted your Order in writing; or
- supplied you with any Goods or performed any Services following receipt of your Order.
- If you revoke an Order:
- prior to the formation of a contract for supply then:
- we will refund you any deposit you have paid in respect of that Order; and
- you will not be required to pay any fee for the cancellation of the Order; or alternatively
- after the formation of a contract for supply then unless we are in breach of the contract for supply:
- you must pay all our reasonable costs associated with fulfilment of your Order; and
- we may apply any deposit you have paid towards those
- prior to the formation of a contract for supply then:
3 Price
- The price payable for the Goods or Services will be:
- the price agreed in writing; or alternatively
- the price by our prevailing price list/rates as when you place your Order.
- We may vary our price or rates by notice to you if you request:
- the Goods or Services be rendered outside Business Hours;
- different Goods or Services to be supplied to the contract for supply; or
- that we delay provision of the Goods or Services for sixty (60) days or more.
- Where we vary the price or rates payable for the Goods or Services pursuant to clause Error! Reference source not , we will notify you of the new price/rates. Thereafter you may reject the new price/rates within seven (7) days and terminate the contract for supply without any cost or penalty to you, otherwise you agree that the price/rates will apply to the contract.
4 Delivery and risk
- Unless otherwise agreed in writing, you shall be liable for all costs associated with delivery, including freight, insurance, handling, and transport charges.
- We will use reasonable endeavours to deliver the Goods at the time and place agreed for delivery. You will make arrangements necessary to take delivery of the Goods.
- You acknowledge and agree that:
- unless the contract for supply expressly states otherwise, time in respect of delivery is not of the
essence; and
- any timeframe or date for delivery is an estimate only and is not a contractual commitment.
- Risk of loss, damage, or deterioration to the Goods passes to you, and delivery is deemed to occur, at the time:
- you or any third party on your behalf collect the Goods from us;
- we or our nominated carrier deliver the Goods to the delivery location stated in your Order (or to such other location as agreed in writing); or
- your nominated carrier takes possession of the
- It is your responsibility to provide suitable, practical, and safe means of access and egress to the place agreed for If the site is deemed unsuitable or unsafe (at the delivery driver’s sole discretion), then the delivery driver may:
- refuse to deliver the Goods and return the Goods to the point of despatch (in which case an additional delivery fee will apply to any subsequent delivery attempt); or
- deliver the Goods to the location nearest to the agreed place for delivery where delivery can be safely
- You agree to sign our delivery docket or consignment note or that of our nominated carrier as confirmation that you have received the Goods, and if appropriate, certify that you have received the Goods in apparent good order and condition in the quantity or volume you have ordered.
- If you authorise us to deliver the Goods to an unattended location or to leave them outside the agreed place for delivery, we may deliver the Goods as requested at your
- If delivery or collection of the Goods is deferred:
- at your request; or
- due to you being unable or unwilling to accept delivery of the Goods (other than as a result of the Goods delivered not being in accordance with the contract for supply);
in circumstances where:
- we are ready to deliver the Goods and a delivery date has not been agreed; or
- the Goods are due to be delivered or collected on an agreed delivery date,
then you will pay to us:
- reasonable daily storage charges (which will continue to accrue until such time as the Goods are delivered or collected); and
- any costs associated with us or our nominated carrier attempting to re-deliver the Goods (where we or our nominated carrier has previously attempted to deliver the Goods).
- You acknowledge and agree that we may deliver the Goods in one or more lots and may invoice you for pro rata progress in respect thereof.
5 Payment terms
- You acknowledge and agree:
- deposits we have requested must be paid before we commence providing Goods and Services;
- you must pay for all Goods before they are despatched (in cash or cleared funds); and
- you must pay for all Services on a progressive basis as
- Payment may be made by electronic funds transfer, Visa, or Mastercard credit cards. We reserve the right to change the payment methods that we accept at any time.
- We may charge a payment surcharge for applicable payment transactions equal to our reasonable cost of acceptance.
- You agree to pay GST on all taxable supplies upon us issuing you a tax invoice relating to the taxable supply.
- You agree to pay sums due to us free of any set off or counterclaim and without deduction or withholding.
6 Claims
- Clauses 6.1 to 6.4 only apply if the contract for supply is not a Consumer Contract and not a Small Business Contract.
- You must, within seven (7) days of the date of delivery:
- give us notice in writing, with particulars, of any Claim that the Goods delivered are not in accordance with the contract for supply (including any Claim for shortfall, incorrect supply, or damage to the Goods); and
- at our request, provide us with photographic evidence (to our satisfaction) of any alleged damage to the
- You must notify us in writing of any Claim for non-delivery within seven (7) days of the date of the invoice which relates to the Goods the subject of your Claim.
- If you fail to notify us in accordance with clause 6.2 and 6.3, then, to the extent permitted by law, the Goods are deemed to have been delivered in good condition and in accordance with the contract for supply.
7 Returns
- We will accept the return of any Goods if:
- the Goods supplied do not conform with the contract for supply;
- the Goods are defective; or
- we are required by law to accept the return of the
- At our discretion, we may accept the return of Goods if you change your mind if:
- you agree to:
9 Security interest
- Unless you have obtained our prior written and fully informed consent, you undertake not to:
- register a financing change statement in respect of a security interest in our favour; or
- create, or purport to create, any security interest in the Goods (or any proceeds derived from the sale of such Goods), nor register, nor permit to be registered, a financing statement or financing change statement in relation to the Goods in favour of any third party.
- You:
- waive your right to receive a copy of any verification statement in accordance with section 157 of the PPS Act; and
- agree that, to the extent permitted by the PPS Act:
- sections 95, 96, 117, 118, 120, 121(4), 123, 125, 126, 128, 129, 130, 132, 134, 135, 142, and 143 of the PPS Act do not apply and are hereby contracted out of; and
- you waive your right to receive notices under sections 95, 118, 121(4), 127, 130, 132(3)(d), and
132(4) of the PPS Act.
- We need not disclose information of the kind detailed in section 275(1) of the PPS Act, unless required by law.
- Where we have rights in addition to those under Part 4 of the PPS Act, those rights continue to apply.
- pay the lesser of a handling and administration charge of 20% of the purchase price of the returned Goods or $200; and
- reimburse us for all costs we incur in connection with the return of those Goods (except for Goods we have incorrectly supplied or we agree are defective);
- the Goods are in substantially the same condition to the condition in which they were delivered; and
- the Goods were not specifically produced or procured at your request.
- You indemnify and release us from any damage that occurs to any Goods in return transit. You should ensure that any returned Goods are insured against such damage.
8 Retention of title
- Until such time as you have made payment in full (in cash or cleared funds) for any Goods we have supplied:
- title in the Goods does not pass to you and we retain the legal and equitable title in the Goods;
- you will hold the Goods as fiduciary and bailee for us
10 Particular purpose
If you require any Goods for a particular purpose, you must advise us of that purpose prior to placing your Order and must obtain a written assurance from us that the Goods will meet your requirements. If you do not advise us of your requirements and we do not expressly warrant in writing that the Goods will be fit for your particular purpose, then you agree that you did not rely upon our skill or judgment in relation to the suitability of the Goods for that purpose.
11 Customer Material
- You warrant and represent to us that all Customer Material:
- is accurate, true, and correct; and
- will not infringe the Intellectual Property Rights of any third-party.
- You grant us a non-exclusive, non-transferrable, royalty free, perpetual, worldwide licence to use all Customer Material for:
- the purposes of supplying the Goods; and
- marketing and and agree to store the Goods in such a manner as to enable them to be readily identifiable as our property;
- you undertake to not mix the Goods with similar goods;
- unless and until we notify you to the contrary, you will be entitled to sell the Goods in the ordinary course of your business (provided any such sale is at arm’s length and on market terms) and will sell the Goods as our agent and bailee; and
- you undertake to hold any proceeds derived from the sale of the Goods on trust for us absolutely.
- While title in the Goods remains with us, you permit us to enter upon any premises you occupy (or any premises any receiver, receiver and manager, administrator, liquidator, or trustee in bankruptcy of yours occupies) as your invitee to inspect the Goods and, when you are in default of payment of any invoice, to repossess any Goods in your possession, custody, or control.
- Where we exercise our right of entry pursuant to clause 2, you agree that us doing so will not give rise to any Claim for trespass or similar action against us or our officers, employees, and agents.
- Where we have retaken Goods into our possession, we have the right to sell or deal with those Goods, and, if necessary, sell any Goods bearing your name or trade mark, and you hereby grant us an irrevocable licence to do all things necessary to sell those Goods.
- For the removal of doubt, our interest under this clause 8 constitutes a purchase money security interest for the purposes of the PPS Act.
12 Intellectual Property Rights
- All right, title, and interest in the Intellectual Property Rights in and to all Goods and Working Documents are, and will at all times remain, our property.
- All improvements, derivatives, and modifications to the Intellectual Property Rights contemplated by clause 1 (the ‘Improvements’) vest in us immediately on creation.
- You acknowledge and agree that you have no rights to use our Intellectual Property Rights under these Terms, except as expressly set out herein, unless otherwise agreed in
13 Default
- Clauses 2 to 13.4 apply if you fail to pay sums to us when they fall due.
- We may charge you interest on the outstanding debt (including any judgment debt) at the rate of 10% per
- We may suspend or cease the supply of any further Goods or Services to you.
- We may require pre-payment in full for any Goods or Services which have not yet been supplied.
14 Indemnity
- If you default in the performance or observance of your obligations under any contract of which these Terms form part, then:
- we will take steps to mitigate our loss and act reasonably in relation to any default by you; and
- we will give you notice requesting payment for loss and damage occasioned in respect of those events and requesting that you remedy any breach within a reasonable time; and
- if that demand is not met then you indemnify us in respect of loss, damage, costs (including collection costs, bank dishonour fees, and legal costs on an indemnity basis) that we have suffered arising
- Your liability to indemnify us will be reduced proportionally to the extent that any fraud, negligence, or wilful misconduct by us or a breach of our obligations under contract has contributed to the Claim, loss, damage, or cost which is the subject of the indemnity.
- Your liability to indemnify us is a continuing obligation separate and independent from your other obligations and survives the termination or performance of any contract of which these Terms form part.
15 Limitation of liability
- No party is liable to the other party for any Consequential Loss, including under clause 14, however caused arising out of or in connection with any contract for supply of which these Terms form part.
- While we will take reasonable endeavours to meet any estimated delivery date or estimated time for Goods and Services, you acknowledge and agree that we are not liable for any delay associated with meeting those estimated
- If the contract for supply is not a Consumer Contract or a Small Business Contract then, to the extent permitted by law, our liability is limited to:
- (in the case of a supply of Goods):
- us repairing or replacing the Goods; or
- us paying you the cost of having the Goods repaired or replaced.
- (in the case of a supply of Services):
- us supplying the Services again; or
- us paying you the cost of having equivalent Services
- (in the case of a supply of Goods):
16 Termination
- A party may, with immediate effect, terminate any contract for supply of which these Terms form part by notice in writing, if the other party:
- commits a material or persistent breach of these Terms and does not remedy that breach (if capable of remedy) within seven (7) days of the receipt of a notice (or such longer time as specified in the notice) identifying the breach and requiring its remedy; or
- has failed to pay sums due to the party within seven (7) days; or
- has indicated that it is, or may become, insolvent; or
- ceases to carry on business; or
- comprises an entity which is the subject of the appointment of receivers or managers; or
- comprises a natural person who:
- has committed an act of bankruptcy; or
- has been made bankrupt;
- comprises a corporation which:
- enters into voluntary administration;
- is subject to a deed of company arrangement; or
- is subject to the appointment of liquidators or provisional
- You acknowledge and agree that access to the Website may be terminated at any time by us with or without notice.
17 Trustees
- If you are the trustee of a trust (whether disclosed to us or not), you warrant to us that:
- you enter into the contract for supply in both your capacity as trustee and in your personal capacity;
- you have the right to be reasonably indemnified out of trust assets;
- you have the power under the trust deed to enter into the contract for supply; and
- you will not retire as trustee of the trust nor appoint any new or additional trustee(s) without first notifying us in writing and having the new or additional trustee(s) sign an agreement on terms substantially the same as these Terms.
- You must give us a true and complete copy of the trust deed upon
18 Variation
We may amend these Terms in the future by notifying you in writing. The amended Terms will thereafter apply to each Order you place unless you earlier give us written notice in advance of placing a further Order.
19 Assignment
A party may only assign its rights under the contract for supply with the written consent of the other party.
20 Conflicts and Inconsistencies
If there is any conflict or inconsistency between any of the documents which together govern the relationship between the parties, it is agreed the order of precedence will be (highest to lowest):
- any additional terms or conditions contained in our quotations or other quotation-type documents applicable to the supply of Goods or Services;
- any terms governing your Credit Facility; and
- these
21 Severance
- If any part or term of our agreement with you is illegal, invalid, or unenforceable, it will be read down so far as necessary to give it a valid and enforceable operation or, if that is not possible, it will be severed from the contract and the remaining provisions will not be affected, prejudiced, or impaired by such severance.
22 Governing law and jurisdiction
- Our relationship is governed by and must be construed according to the law applying in the State of Queensland.
- The parties irrevocably submit to the non-exclusive jurisdiction of the courts of the State of Queensland with respect to any proceedings that may be brought at any time relating to our relationship.
23 Website use
- If you continue to browse and use the Website, you are agreeing to comply with and be bound by these Terms, which together with our privacy policy, govern our relationship with you in relation to the Website.
- If you do not accept any part of these Terms, you are not authorised to use the Website.
- You warrant and state to us that you are a bona fide user of our Services for the purposes of facilitating financial transactions, or trading fiat money or Coins and that you are not engaged in any restricted or criminal activities, including but not limited to the following:
- terrorist financing;
- money laundering;
- illegal gambling;
- distributing or funding drugs and drug paraphernalia; and
- malicious
- You must comply with our reasonable requests prior to using the Website to engage our Services, including but not limited to, providing details of your identity or other such verification of identify processes.
- You acknowledge and agree that we may provide details of your use of the Website and / or the Services, to governmental or regulatory bodies as part of our regulatory requirements including but not limited to, AUSTRAC reporting
- You will not knowingly or recklessly provide us with inaccurate or incomplete information whilst trading with us or whilst using our services.
- You: are responsible for ensuring that your details remain confidential and for taking such other precautions as may be necessary to ensure your details cannot be used by any person other than you; and
- (if you have an account with us) you must notify us immediately if you become aware that your account details have in any way become compromised or if any third party may be able to use your account to trade with us.
- You agree that we do not have to establish the authority of anyone quoting your account number or account The use of your account details by any third party is expressly prohibited.
24 General
- The content of the pages of the Website are for your general information and use only. The pages are subject to change without notice. Amendments will be effective immediately upon notification on the Website. It is your responsibility to check these Terms periodically for any changes. Your continued use of the Website following such notification will represent an agreement by you to be bound by these Terms (as amended from time to time).
- Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness, or suitability of the information and materials found or offered on the Website for any particular purpose. Whilst we have no reason to believe that any of the information and materials contained on the Website are inaccurate, you acknowledge that such information and materials may contain inaccuracies or errors (including, without limitation, typographical errors, technical inaccuracies, or information that is not accurate, complete, or current) and, to the extent permitted by law, we accept no liability for any such inaccuracies or errors, nor do we undertake to keep the Website updated. We do not accept responsibility for loss suffered as a result of reliance by you upon the accuracy or currency of information contained on the
- Your use of any information or materials on the Website is entirely at your own It is your responsibility to ensure that any products, Services, or information detailed through the Website meets your specific requirements, including, without limitation, whether or not the Services detailed on the Website are suitable for your intended application, as product and Service applications may change from time to time.
- Unauthorised use of the Website may give rise to a claim for damages or be a criminal offence.
25 Mode of access
- In order to use the Website, you will need internet access, devices, and systems which are compatible with the It is your responsibility to ensure that you meet the relevant requirements (which may change from time to time).
- You acknowledge and agree that we have no obligation to make the Website available on any particular device or system, whether or not such device or system can currently, or has in the past been able to, access the Website.
26 Privacy policy
- We may exchange your details with third party service providers, who may assist us with marketing, IT, data processing, and/or other services. Some of these third parties may be located outside of Australia.
- Please refer to our privacy policy to see how we collect, use, disclose, and protect your personal Please click here to view our privacy policy: www.diyeasyfitshutters.com.au
- Alternatively, we can provide you with a copy of our privacy policy upon request.
27 Cookies
- We use cookies for the purposes of managing and improving the Website, improving our business functions, and gathering demographic information about the persons who visit the Website, among other things.
- You may elect to disable or turn off cookies in your web browser, however, this may impact upon the services we are able to offer you on the Website and may impact upon your ability to access certain features of the Website.
- Our server will also automatically record your Internet Protocol address (the ‘IP address’).
- An IP address is a numerical designation assigned to each device connected to a computer network by your internet service While IP addresses can be used to identify the general physical location of a computer, they are otherwise anonymous, and we will not use your IP address to identify you.
28 Copyright notice
- All texts, graphics, user interfaces, visual interfaces, photographs, videos, trade marks, logos, sounds, music, artwork and computer code (collectively, ‘Content’) including but not limited to the design, structure, selection, co- ordination, expression, ‘look and feel’, and arrangement of such Content contained on the website is owned, controlled, or licensed by or to us and is protected by copyright, patent and trade mark laws and various other Intellectual Property Rights and unfair competition laws.
- As set out, we are either the owner, controller, or licensor of the Content. Other than for the purposes of, and subject to the conditions prescribed under, the Copyright Act 1968 (Cth) and similar legislation which applies in your location, and except as expressly authorised by these Terms, you may not in any form or by any means, in relation to the website or the Content, copy, reproduce, re-publish, upload, post, publicly display, encode, translate, transmit, or distribute in any way (including ‘mirroring’) to any other computer, server, website or other medium or publication or distribution or for any commercial enterprise, or commercialise any information, goods or services obtained from any part of the Website, without our express prior written and fully informed consent.
29 Trade marks
- All trade marks, service marks, and trade names are owned, registered, and/or licensed by us. You do not acquire a license or any ownership rights to any trade marks, service marks, or trade names through your access or use of the Website or Content.
- If you use any of our trade marks in reference to our activities, goods or services, you must include a statement attributing that trade mark to us. You must not use any of our trade marks:
- in or as the whole or part or your own trade marks;
- in connection with activities, products, or services which are not ours;
- in a manner which may be confusing, misleading, or deceptive; or
- in a manner that disparages us or our information, goods, or services (including the Website).
30 Restricted use
- Unless otherwise agreed in writing, you are provided with access to the Website only for your personal use. You are authorised to print a copy of any information contained on the Website for your personal use, unless such printing is expressly prohibited. You may not without our written and fully informed consent on-sell any information obtained from the
- You may not create a link to any page of the Website without our prior written and fully informed consent. If you do create a link to a page of the Website you do so at your own risk and the exclusions and limitations set out in these Terms will apply to your use of the Website by linking to it.
- When you visit the Website, we may collect information about the session between your computer and the Website through the use of cookies.
- Cookies are text files which are stored on your computer or mobile device (by your web browser) that record specific information, such as which pages you visit, the information you have searched for, or the device you are using to access the
31 Security policy
We take all reasonable steps to keep secure any information which we hold about you. Personal information may be stored both electronically on our computer system, and in hard-copy form. Firewalls, passwords, anti-virus software, and email filters act to protect all our electronic information.
32 Specific warnings – website usage
- You must ensure that your access to the Website is not illegal or prohibited by laws which apply to you.
- You must take your own precautions to ensure that the process which you employ for accessing the Website does not expose you to the risk of viruses, malicious computer code, or other forms of interference which may damage your own computer system. For the removal of doubt, we do not accept responsibility for any interference or damage to your own computer system which arises in connection with your use of the Website.
- Details contained on the Website relating to goods or services have been prepared in accordance with Australian law and may not satisfy the laws of any other We do not warrant that the details on the Website concerning those goods or services will satisfy the laws of any other country.
- You acknowledge that despite all reasonable precautions on our part, there is a risk of unauthorised access to or alteration of your transmissions or data or of information contained on your computer system or on the Website. We do not accept responsibility or liability of any nature for any such losses which you may sustain as a result of such activity.
33 Definitions
In these Terms, unless the context otherwise requires, the following definitions apply.
- Australian Consumer Law means Schedule 2 to the
Competition and Consumer Act 2010 (Cth), as amended.
- Business Hours means between 08:30am to 5:30pm on a day that is not a Saturday, Sunday, or gazetted public holiday in the place where the Services are to be performed.
- Claim includes a claim, notice, demand, action, proceeding, litigation, investigation, judgment, or award howsoever arising, whether present, unascertained, immediate, future, or contingent, whether based in contract, tort, pursuant to statute or otherwise and whether involving a third party or a party to a contract for supply.
- Consequential Loss includes any:
- consequential loss;
- loss of anticipated or actual profits or revenue;
- loss of production or use;
- financial or holding costs;
- loss or failure to realise any anticipated savings;
- loss or denial of business or commercial opportunity;
- loss of or damage to goodwill, business reputation, future reputation, or publicity;
- loss or corruption of data;
- downtime costs or wasted overheads; or
- special, punitive, or exemplary
- Consumer Contract has the meaning given to this term in section 23(3) of the Australian Consumer Law.
- Credit Facility means an account we have opened for you on which we may, from time to time, extend you with additional time to pay for our Services and associated
- Customer, you means the person or other entity who has placed an Order with us for the supply of Services (or the person on whose behalf an Order is placed) or uses the
- Customer Material means all information and documentation provided to us by you (or on your behalf) in the course of us supplying the Goods or Services.
- Goods means all goods supplied by us, as described on our quotation, invoice, or any other form issued by us.
- Intellectual Property Rights means all industrial and intellectual property rights throughout the world, whether present or future, and whether protectable by statue, at common law or in equity, including rights in relation to copyright, trade secrets, know how, trade marks (whether registered or unregistered or whether in word or logo/device form), designs, patents and patentable inventions, including the right to apply for registration of any such rights.
- Order means a written or oral order placed by you requesting that we provide Services.
- PPS Act means the Personal Property Securities Act 2009 (Cth), as amended.
- Services means all services performed by us, as described on our quotation, invoice, or any other form issued by us.
- Small Business Contract has the meaning given to this term in section 23(4) of the Australian Consumer Law.
- Supplier, we, us means DIY Easyfit IP Pty Ltd (ACN 672 923 901).
- URL means Uniform Resource Locator, webpage address, or hyperlink (as the context requires).
- Website means the following URL: diyeasyfitshutters.com.au
- Working Documents means all plans, designs, specifications, and schedules created by us in the course of or in relation to any contract in which Intellectual Property Rights may subsist and all drafts, variations, alterations, and adaptations of such plans, designs, specifications, and schedules (whether currently existing or created in the future).
34 Interpretation
In these Terms, unless the context otherwise requires:
- A time is a reference to the time zone of Brisbane, Australia unless otherwise specified.
- $, dollar, or AUD is a reference to the lawful currency of
- A party includes a reference to that person’s executors, administrators, successors, substitutes (including a person who becomes a party by novation), assigns, and in the case of a trustee, includes any substituted or additional trustee.
- A right includes a benefit, remedy, authority, discretion, or
- The singular includes the plural and vice versa, and a gender includes other genders.
- “In writing” or “written” means any expression of information in words, numbers, or other symbols, which can be read, reproduced, and later communicated, and includes electronically transmitted and stored information.
- If a word or phrase is given a defined meaning, its other grammatical forms have a corresponding meaning.
- Words such as “includes”, “including”, and “for example” are not words of limitation and are to be construed as though followed by the words “without limitation”.
- A term of an agreement in favour of two or more persons is for the benefit of them jointly and each of them separately.