Over 30+ Years of Experience
Frequently Asked Questions
- GENERAL INFORMATION
- ORDERING & CUSTOMISATION
- PRICING & PAYMENT
- SHIPPING & DELIVERY
- INSTALLATION & MAINTENANCE
- WARRANTY & REWORKS
- SUPPORT & CONTACT
Plantation shutters are stylish, durable window coverings with louvers that open/close to provide excellent light control, privacy, and insulation. Popular in Australian homes, they’re durable, easy to maintain, and add a timeless look to any space.
Plantation shutters are built to last for decades with proper care and maintenance.
Plantation shutters offer superior light control, insulation, and durability compared to blinds or curtains. They’re low-maintenance, add value to your home, and provide a stylish and timeless look.
Our plantation shutters are crafted from premium POLY with reinforced aluminium inserts, ensuring exceptional durability and long-lasting performance.
Yes, plantation shutters provide some noise reduction by adding an extra barrier to your windows.
Our plantation shutters are crafted from poly, which offers some resistance to humidity. However, they are not designed to withstand prolonged exposure to heat and rain. These are designed for indoor use only.
Yes! Plantation shutters are highly energy-efficient. They provide excellent insulation, keeping your home cooler in summer and warmer in winter, helping to reduce energy costs.
We have made ordering easy! Just visit our Order Portal to start the process.
Yes! All our plantation shutters are custom-made, and we will rely on your measurements to make your new plantation shutters.
To ensure fair pricing and streamlined processing, any order smaller than 1 sqm is treated as 1 sqm and charged at the same rate. This allows us to maintain consistent service quality, even for smaller projects.
We can custom-make plantation shutters in any size, but our order portal has a 3 metre limit. If your window is larger in width or height, contact us, and we’ll help with your order.
We have a measuring guide that provides step-by-step instructions on accurately measuring your windows.
Inside mount shutters fit within the window frame for a sleek, built-in look, while outside mount shutters are installed on the wall or trim around the window, ideal for shallow frames or to cover trim gaps.
The first step is to inform us as soon as possible. If your order is still in production, we can make the necessary changes.
Yes! We offer motors for plantation shutters. Contact our team if you wish to add this to your order. Surcharges apply.
Yes! We offer a sample kit which includes our four colour swatches and three frame profiles.
If the order has not yet completed production, changes may still be accepted. The most important thing is to reach out to our team as soon as you realise a change is required.
Yes! We offer seasonal discounts or promotions. Stay updated by following us on our social media accounts.
We calculate charges based on the total sqm.
Only one discount code or promo can be applied per order.
The overall measurement of the window, and the number of windows ordered will directly impact the cost of the shutter. The layout, midrails or mounting type does not affect the overall cost of the order.
We accept payments via PayPal and Stripe.
We are working on offering financing options and payment plans. Keep an eye out for that update!
Please contact our team right away if you encounter any issues with payment processing. We’re here to help you complete your order.
There are no hidden fees or extra costs involved. The overall price of your plantation shutter is very transparent.
We currently ship to Queensland and New South Wales. However, we’re working on expanding our delivery areas across Australia—stay tuned for updates!
Enjoy FREE DELIVERY on all orders over $990.00 placed within Metro and Greater Metro NSW and QLD! Regional areas and other states delivery is POA *Terms and Conditions apply.
Our standard lead time is 7-9 weeks. During peak season, however, this timeframe may extend due to factors impacting shipping. If you would like an update on your order’s status, please do not hesitate to reach out.
No problem! Our order portal offers basic hinged shutters for standard DIY installations. If you’re comfortable with installation, we can also discuss custom shapes or special features to meet your specific needs. Contact our team today.
Yes! Once your order has been picked up, we’ll send you tracking details so you can monitor its journey to your door.
We partner with trusted couriers to ensure safe and reliable delivery of your shutters.
If your order arrives with any damage, don’t worry, we’ve got you covered! Simply take photos of the damaged box and shutters, then contact our team. For more details, visit our Warranty Page.
To keep our prices affordable, our standard package doesn’t include installation. However, our plantation shutters are designed for easy DIY installation with step-by-step guides and videos. If you’d prefer professional assistance, we can help arrange an installer for an additional fee.
Absolutely! Our shutters are designed for easy DIY installation. We provide a detailed Installation Guide and an Installation Video to walk you through the process.
All you’ll need to get started are a few tools: a box cutter, spirit level, rubber mallet, battery drill and a cordless drill with a #2 Phillips screwdriver. For detailed instructions, please refer to our installation guide.
Yes! We offer a comprehensive Installation Guide and an easy-to-follow Installation Video to ensure a hassle-free installation.
Dust regularly with a soft, dry cloth or duster.
For spot cleaning, use a damp cloth with mild soap, then dry thoroughly.
Avoid harsh chemicals or abrasive cleaners.
For a deeper clean, a vacuum with a brush attachment works well.
Following these steps will keep your shutters looking their best for years to come!
Repainting or refinishing may void your warranty, so we recommend following our care guidelines to maintain their longevity. If you’re considering a colour change, feel free to reach out for advice!
Let us know as soon as possible! If your order is still in production, we may be able to make adjustments. Contact our team right away to discuss your options.
We offer a 25-year warranty on our plantation shutters. For full details on what’s covered, please visit our Warranty Page. *Terms and conditions apply.
Please contact our team via email with the subject line: Warranty Claim – [Order Number], and we’ll respond as quickly as possible.
We’re here to assist you with all your DIY plantation shutter needs! Whether you have questions or need expert advice, our team is ready to help. Reach out to us through any of the following:
Phone: 1800 577 547
Email: info@diyeasyfitshutters.com.au
Social Media: Message us on Facebook & Instagram – DIY EasyFit Shutters
Live Chat: Simply chat with us here on the website for quick assistance!
Our team is available to assist you:
Monday to Friday: 9:00 AM – 5:00 PM (QLD Time)
Feel free to call, email, or chat with us during these hours!
We offer a wide range of plantation shutters designed for easy DIY installation through our website. To keep things simple, we provide basic hinged shutters that can be ordered directly via our online order portal. If you’re interested in other shutter styles, we’re happy to assist with custom design consultations, which are processed manually.
Plantation shutters might seem like a small upgrade, but they can completely transform the look and feel of your home or business. Our team is here to help you choose the perfect design to match your space—all with a hassle-free, no-obligation consultation.
Available Shutter Styles:
– Hinged
– Pivot Hinge
– Bi-Fold
– Sliding
– Fixed
– Double Hinged
– Bay Window
– Corner Window
– Double Hung
– Arched
Book a free consultation today! Get in touch through our contact form or call us at 1800 577 547 to learn more.
Since we don’t have a physical showroom, we make it easy for you to explore our DIY plantation shutters from the comfort of your home. Here’s what we offer instead:
Free Online Design Consultations – Get expert advice on choosing the right shutters for your space.
Detailed Product Guides & Videos – Learn everything you need to know about measuring, ordering, and installing your shutters.
Sample Options – Request material samples to see and feel the quality before ordering.
Online Order Portal – Easily customise and purchase your shutters through our website.
Live Chat & Customer Support – Our team is ready to answer your questions via phone, email, or live chat.
Need help? Contact us at 1800 577 547 or visit diyeasyfitshutters.com.au!